Reservations

To qualify for our lowest rates your reservation must be booked a full day (24 hours) prior to arrival on-line at booknow.blacktieskis.com or by calling or emailing the Reservations Office.  A minimum 2-day rental is required. You cannot make a reservation online within 24 hours. To make a reservation within 24 hours, please call the Reservations Office.  Black Tie Ski Rentals reserves the right to substitute equipment of equal or greater value in order to accommodate all advance reservations.  Valet Walk-Ins are permitted to rent for 1 day as long as equipment is available, and at the valet’s discretion. (Black Out periods may apply)

 

Payment Policy

If booking online, a credit card is required to hold the reservation.  This card will be authorized for the full amount at time of booking and will be charged within 24 hours of delivery.  Promotions cannot be added or adjusted after delivery. 

 

Cancellation Policy

Reservations cancelled 48 hours or more prior to scheduled delivery will not be charged.  If cancelled within 48 hours, the guest will be subject to a charge of one full day rental per person plus applicable taxes on the reservation.  Cancellation or delays due to weather or other reasons outside the guest’s control such as airline delays or cancellations will also be rescheduled or cancelled without charge.

 

Early Returns

If you wish to return your equipment before your pre-arranged return date you must notify Black Tie before 8:00pm the evening before the return day. If notified or returned after this time a one full day rental will be assessed per person. Black Tie Ski Rentals does not offer half-day rentals.

 

Pick-Up and Return Policy

The rental period will begin on the delivery date when the equipment is delivered before 2:00PM.  Equipment delivered after 2:00PM will have a rental period beginning the following day.  Black Tie Ski Rentals will attempt contact twice; once by phone and once by email, for each returning guest the day the equipment is due. If the guest does not respond, the Reservations Office will charge an additional rental day for each piece of missing equipment.  If no contact information is provided by the guest, and the guest does not notify Black Tie Ski Rentals that the equipment is available for pick up, the Reservations Office will charge an additional rental day for each piece of equipment. Equipment not returned by 9:00AM the morning after the due date will result in an additional day rental charge.

 

Damage Waiver

An optional Damage Waiver is available and covers damage to equipment caused by normal wear and tear incurred while skiing.  It does NOT cover damage due to NEGLIGENCE, THEFT, or LOSS.

 

Kids Rent Free Program

One child, 12 or under, rents for free with each paid five-day adult rental on a Premium Ski or Snowboard Package (does not apply to Performance level packages). Upgrades are available.